Security & Privacy
Our shopping checkout process is hosted by Shopify, an industry-leading website shopping cart solution, and uses 128-bit Secure Socket Layering (SSL) encryption technology to ensure the safety and security of your online order. The website prefix letters “https” shown during the checkout process indicate that you are in a secure area employing SSL.
We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data your provide when accessing or ordering from the Website. You may review and amend your information at any time by signing into your account and amending your profile, or by emailing to us.
Brave uses Google Analytics to monitor and understand our site’s usage trends, which we proactively use to improve your shopping experience. The information we retain is not personally identifiable, and is accessible only by certain staff tasked with marketing analytics responsibilities. In addition, our e-commerce solution uses select other cookies to facilitate the functioning of your shopping experience, including maintaining your shopping cart contents and maintaining your identity throughout the payment process. You are free to opt out of these cookies at any time by clearing your cache, though that may restrict your ability to buy products from our store. If you would like to complete a transaction without accepting cookies on your computer, please contact us and we will be more than happy to assist you.
Information Collection and Disclosure
When you shop with us online or in store, we collect certain information from you needed to complete the transaction, including your name, address, telephone number, email address and credit card number. We also maintain a record of your transaction details and history. We may share this information with third parties that help us to deliver our products and services to you, for example a logistics provider. These service providers are subject to confidentiality obligations and may only use the information to perform the necessary functions and not for other purposes. Your information will be retained for as long as it is necessary to fulfil the purpose for which it is collected or in accordance with applicable laws. Should you choose to unsubscribe from our communications, please note that your information will still be retained in our database although we will cease to send you any further communications.
In addition, if you elect or are invited to register with us, enter into any promotion or contest, or interact with us via other means, then we may also collect information such as your age, interests and product preferences. We occasionally collaborate with partners to create events targeted at specific groups of customers. While we may retain and use your information for this purpose, we will not release your information to any third-party marketing collaborators without your consent.
At any time, you may choose to change your communication preferences with us by sending a message to our Customer Service through the Contact Us link on our website. Your request will be honoured as soon as practicable from the date we receive your request.
Where there is a legal obligation to do so, Brave may also disclose information we have collected to any relevant regulatory body.